The Topmost Personality


The Topmost Personality
From the heart
Manager of Feelings

Austrian business paper WIRTSCHAFTS BLATT, January 1996.

Written by Christoph Santner



 The topmost personality of Feelings 

 Human Potential Consultant: Maud Nordwald Pollock's thesis is that a corporate household of negative feelings leads to loss in business American method in Europe

             One can observe life from the perspective of a frog. From this vantage each stone in the path becomes an unsurmountable problem. From the perspective of an eagle everything looks quite differently. Interconnections become clear. Everyday problems seem to become insignificant.  One has a better overview of the totality. And the wind provides the certainty of the ability to soar effortlessly.     

            Maud Nordwald Pollock has the rare skill to help people reach this eagle eye perspective.  Suddenly the irritating routine of the work place makes sense. Nerve-racking coworkers are recognized as the mirrors who continuously reflect back to us the unresolved problem we are suffering from. Maud Pollock's world view is radical. Everyone has the free choice to decide to live out their victim consciousness. To stagnate until the end of life. If one wants to get out of the unending circle of complaining and blaming there is a solution. It means taking responsibility for all the happenings in one's life. "We create our own life. Each day. We are here to grow. Our work place is not only the place to make our living, but also the place where we can learn and understand profoundly about ourselves and life".

            If one asks Maud Nordwald Pollock about her work, the answer is Human Potential Consultant. She could also reply in German, since she is born in Hamburg. It is not easy to translate what she really means. In the USA business people understand Pollock's important activity that ultimately shows up on the balance sheet. In her old home people are slowly understanding that a company reaches its heights only then when the coworkers can enfold the maximum of their potential. The fact is, that more and more people are attending Pollock's seminars. That is why she decided to offer European business people her special training.  First and foremost she teaches how to confront the feelings prevalent in the business environment, since these tend to be swept under the rug.    Businesses are wonderful places to observe how dilitantly we deal with feelings. All the game playing does not foster efficiency. For example, when the boss reduces a coworker to a snail, during a meeting. With the result that the person feels awful or angry for hours, instead of working productively. "This reaction is to be expected" says Maud Nordwald Pollock. Often bosses who think themselves as objective, who assume to have their feelings under control, are ruled much more by their emotions than they would like to admit. The deep need for power, actually has a completely different root: these people don't feel self love. They only feel alive and satisfied when they can rule over others. They are unable to stimulate love and respect, so they coerce respect from others.

             Stress that leads to addictive behavior is similar.  It has to do with fear of failure, of not making it.  When the appointment book is so chock full, that no one else could carry such a load, one feels powerful and strong, superior to others. There is somthing else, stress and fear release endorphins, the body self stimulated drugs, these kindle another way to supress feelings.  

            When Maud Nordwald Pollock speaks about the feelings in business, she isn't speaking only from the experience gained from her workshops where managers are willing to risk looking into their souls.  Since childhood she has been involved with business. The 62-year-old comes form a prominent Hamburg merchant family. In 1939 she immigrated to Chile, not because of political reasons, but because her mother fell in love with a wealthy Chilean. Years of prosperous living followed, until mother and daughter moved to New York in 1947. Maud Nordwald studied at the LaGuardia High school of Music and Art, a school for gifted children. Completing her education as a designer at the New York School of Interior Design.  

Meeting Waldheim 

                By now Maud's mother had a successful company that produced table settings in which the young student worked. Because of her particular interested in art, she organized visits to Museum and gallery exhibits for United Nations officials.  One of her guests was Kurt Waldheim.  She met the creme de la creme, and got married for second time.  Working with her husband the world famous designer Charles Pollock and directing his firm. It is not like Maud Pollock to name-drop. She does not mention any one in the interview, only when one knows her longer and pulls these out of her. About having met Giovanni Agnelli who she encounters even today when skiing in St. Moritz. The superficial Jet set life was never her thing. After ten years of marriage she began to study philosophy at SUNY Empire State College during the separation phase. Psychology interested her as well. The work as interior designer done until then occupied her outer world, now she discovered the inner world. The latter fascinated her far more.  

Skin-deep Studies.

                Maud Pollock was interested most of all in Transpersonal psychology, as one that goes beyond the person.  "Our skin does not define the boundaries of the body, of our person. The subtle energy field of each person is far larger.” Pollock mentions research done by Dr.Valerie Hunt formerly of the University of California; as well as other scientists who in the mean time have researched and measured with sensitive instruments the subtile energy fields that surround our bodies. The fact is, that negative feelings manifest in these energy fields known as aura. If these are not dissolved, they will accumulate and eventually express themselves as the diseases of the body. "The heart attack is one example. It begins long before - as a subtile feeling. Men in business are experts at killing the messages that their feelings are trying to convey. As a last resort when nothing else helps, the whole organism reacts. The heart attack can't be denied. Once someone lays helpless in the Hospital, one is forced to feel all the feelings one avoided before." Pollock is right. How many bodies with heart attack have suffered for years before of a particular illness. Hardheartedness.

                What methods are available to dissolve troublesome feelings? The first step. What counts is the point of view had about a situation. Each value judgment is hurtful. "Whatever the situations, the feeling is one of neither good nor bad. It is part of my story. So what! " Pollock knows that each feeling carries a message. Her work is to help others decipher this message. For example, Martin came to the Zurich workshop of the feeling dissolving American. He heads a large architectural firm - successful!. Non the less he still suffers from self doubt when a large new project is contracted.  It happened every time, clients try to trim agreed upon fees.

                "Where is the feeling?" asks Maud Pollock. Martin touches his neck."Here. Then I am so full of anger, unable to let it out." "What form does that feeling have and can you give it a color? " Maud Pollock asks further. It is dark red, like a boil that itches and wants to burst. Martin intuitively closed his eyes. By now Maud Pollock is standing next to him. "Do you want to hold on to that feeling or dissolve it? " "Dissolve it!" he shoots out the reply. "Does this feeling have to do with a Lack of Love or a Lack of Influence?" These are the only two choices. "Lack of Influence" says Martin.


Yellow and warm


                With a gentle hand movement Maud Pollock begins to pull the feeling out of the aura. "You don't have to do anything." Are the instructions, "observe how the form of the feeling transforms?" In fact: At first it turns green, then yellow and pleasantly warm, before it melts by itself, so Martin tells. "Suddenly my body feels so light." He says surprisedly, as he opens his eyes again. "It disappeared like magic!"

                "One cannot change anything or anyone, only oneself." Is Pollock's credo. She tells the story of department head who in the seminar complained angrily about his untidy secretary."Actually she was only reflecting his unresolved chaos back to him. Once he could recognize this, a wonder happened. Two days after the seminar, he called me flabbergasted. When he returned to the Firm, his secretary had cleaned up fastidiously all on her own!" 



. 1933 is born the only daughter of a Hamburg,(Germany), merchant family. 

. 1939 emigrates with mother to Chile.

. 1947 Arrival in New York City, studies at the renown High School of Music and Art, then at the New York School for Interior Design.

. 1954 Studies at the school for Interior Design in Detmold, Germany.

. 1958-67 Marriage and work with Interior architect Herbert Keuchen in New York City.

. 1970-85 Marriage and work with Industrial Designer Charles Pollock.

. 1982 Training in Therapeutic Touch.  

As of 1984 seminars and workshops in Italy, Germany, Austria, Switzerland, Russia and the USA.

. 1994 Publication of her book "Vom Herzen durch die Hände" by Bauer Verlag, Freiburg in Bresgau. Translations published in Italy and Russian.

Address: Maud Nordwald Pollock Inc. P.O. Box 739, Southampton, N.Y. 11969, USA, Tel. and Fax 516/728,4140.  


for permisson to reprint contact:

Christoph Santner




FAX 49/8727-910122